Certified Knowledge Manager Intensive Training Program - 12-16 September, 2011 - Luzern, Switzerland

Interactive 5 day workshop supported by extensive eLearning program
Workshop Leaders: Barry Hardy, Beat Knechtli, Pavel Kraus, Michael Wyrsch, Stephan Bohr, Douglas Weidner

Topics:

 KM Terms, Models, Metaphors  Change Management for KM  Communities
 Knowledge Definitions & Attributes  Full Life Cycle KM Methodology  Collaboration
 KM Concepts  KM Body of Knowledge (KMBOK)  Personal KM
 KM Rationale  Knowledge Assessment  Storytelling
 KM Initiative Planning & Management  KM Metrics  Benchmarking
 Strategy and Planning  Process-Oriented KM  Knowledge Mapping Methodology
 Business Case for KM  Web 2.0  KM Performance Measurement
 Organisational Development & Culture  Social Networks
 KM Case Studies and Analysis
 Managing KM Initiatives  Knowledge Repositories  



Instructors

Pavel Kraus, PhD, Partner, ah't intermediation / President, Swiss Knowledge Management Forum
Beat Knechtli, Chief Knowledge Officer, Switzerland, PricewaterhouseCoopers
Michael Wyrsch, Vice President and Leader Knowledge Management Competence Center, Credit Suisse
Stephan Bohr, Leader Advisory Knowledge Management Central Cluster, PricewaterhouseCoopers
Barry Hardy, PhD, Director, Community of Practice & Research Activities, Douglas Connect
Douglas Weidner, President, Knowledge Management Institute
For more details on our instructors, please click here,


Details and Registration

Please click here to download the brochure as PDF containing detailed information.
Please click here to contact us for more information. (Select CKM Training under Category in the contact form).